Sonar

Bringing things together

Using technology to build the path between companies and their customers

IntelliTeq Limited

About IntelliTeq

The UK population is financially unengaged. For companies, this has resulted in a decades-long build-up of aged or poor quality data as customers become disconnected.

 

These issues have been exacerbated by statutory requirements – such as auto enrolment – and an ever-increasing range of investment products entering the market.

 

IntelliTeq is focused on simplifying complex financial processes. Our solutions assist companies in complying with regulatory challenges around data and empower customers through the use of proprietary technology.

NOT JUST ANOTHER FINTECH STARTUP

We have merged our in-depth understanding of financial services with a clear mission to:

Engage

We provide alternative paths for customers to engage with Open Finance.  

educate

We assist customers in understanding what money they have and how to stay connected to it. 

empower

In conjunction with your organisation, we help customers to make great choices about how to manage their money.

COMPANIES IN THE UK FACE THREE KEY CHALLENGES

Reconnecting with lost customers

In the UK there are an estimated 19.6m customer accounts with a combined value of over £50bn that have been lost by their rightful owners. Despite your best intentions and efforts, finding the path to these disconnected customers is a challenge.

Maximising customer value

It is well established that it costs less to service existing customers than acquire new ones. However, maximising the lifetime value of existing customers is only possible if you know who and where your customers are, and are engaged with them.

“Unsolvable” data problems

Reconnecting to lost customers is down to having the right data – and permission to use it. However, companies are – through no fault of their own – plagued by initial poor data quality, a lack of available historic sources, and insufficient consent post-GDPR. Traditional data cleansing methods cannot solve this problem.

WHY DO PEOPLE DISCONNECT?

Because life is fluid. New jobs, house moves, name changes, and the accumulation of a diverse financial portfolio means that customers sometimes lose track of what they have and where. If – with each life change – companies aren’t given up-to-date information, these customers are easily lost.

Adulthood

1 million lost Child Trust Funds

Move house

10 million lost bank accounts and 1.5 million premium bonds

Change jobs

1.6 million lost forgotten pensions

Get married

2 million shareholdings forgotten 

Middle age

1 million lost investments as portfolios increase

Retirement

2.5 million lost life insurance policies

Our solutions enable companies to

Reduce the cost of reconnecting with disconnected customers

We bring customers back to you, reducing the costs of locating them and the associated operational costs and overheads.

Lower customer acquisition outlays

By reconnecting you with disconnected customers, there are multiple – and less costly – opportunities to nurture and cross-sell.

Remain connected for life

Our platform provides clean, up-to-date information on your customers so that you never lose track of them again.

Solve the unsolvable data problems

Our unique customer database can resolve multiple data issues for organisations, from historic gaps and inaccuracies to helping you validate individuals for whom little information previously existed. With first-party validation and consent in all cases, our data is also directly actionable in a way that no other third-party source is.

Ensure strong data governance

Our process for customer identification – via KYC checks – is compliant with GDPR and regulatory mandates around data accuracy.

Build on your ESG initiatives

Participate in the government’s expanded Dormant Assets Scheme and – where those unclaimed assets cannot be returned to your customer – contribute to funding being made available for the benefit of good causes.

SEASONED EXPERTS IN FINANCIAL SERVICES

JOIN US ON THE PATH

CONTACT US